We source our teas from over 150 renowned tea plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.
To know more about our return/refund policy please click HERE.
We ship our products using FEDEX Smart Post Services. All orders above $49.99 USD are eligible for Free Shipping. For any order below $49.99 USD, an additional charge of $5.99 USD is levied as a shipping charge, for all states except for Hawaii, Alaska, Puerto Rico, Military, and Non-Contagious areas of USA. For these exception states and areas, we levy a $9.99 USD charge for orders below $49.99 USD, and for orders above $49.99 - we levy a shipping charge of $5.99 USD.
You can track your shipment by heading to our dedicated Tracking page. Simply enter your 'Tracking Number' into the box and you can track your order. You can find the Tracking page here - https://www.vahdamteas.com/pages/track-your-order
Yes, we do ship outside USA. Till date we have shipped our premium teas to consumers in more than 130 countries around the world. For shipping outside the USA, please visit our global website at www.vahdam.com
Yes you can cancel your order. Simply write to us at firstname.lastname@example.org
Yes we can help you with a partial cancellation. Please write to us at email@example.com
Deciding on a perfect tea that suits your likes can take a while. Hence, we have a separate Vahdam Sampler Collection, wherein we present our customers with assorted samples of various teas. Choose from a wide variety of samples, including our Assorted Tea Sampler of 10 different teas. In addition to this, we also have sampler packs of Black, Green, Chai, Oolong, White and various other teas. These sampler packs come in a variant of 5 samples and 10 samples. You can find them here: https://www.vahdamteas.com/collections/samplers
Of course! You can cancel your subscription anytime. Just go to your account > Manage Subscriptions and click Cancel under the Subscriptions tab. In case you are facing any issues, you can also reach out to us at firstname.lastname@example.org
No, we do not offer gift wrapping services. Although, we have a dedicated Gift collection where you can find delectable collections of our single-origin teas, tea samplers, tea bags, and limited collector's editions as well. Check out our Gift collections here - https://www.vahdamteas.com/collections/gifts.